Refund Policy
Last updated: February 19, 2026
RapidResearch.ai stands behind the quality of our research reports. We offer a straightforward money-back guarantee to ensure your satisfaction.
1. 100% Money-Back Guarantee
If your report does not meet your expectations, email us within 7 days of delivery for a full refund. No questions asked. We believe in the quality of our work and want you to feel confident placing an order.
2. How to Request a Refund
Email support@rapidresearch.ai with your order details and a brief explanation. We will process your refund to the original payment method within 5-10 business days.
3. Revisions Before Refunds
Before requesting a refund, we encourage you to take advantage of our revision policy. Deep Dive and Enterprise Brief reports include one round of revisions at no additional cost. Often, a revision can address concerns more effectively than starting over.
4. Refund Exceptions
Refunds may not be granted in the following cases:
- Requests made more than 7 days after report delivery.
- Reports that were shared, published, or used in business decisions prior to the refund request (at our discretion).
- Custom Research orders, which have separate terms agreed upon before work begins.
5. Cancelled Orders
If you need to cancel an order before research has begun, contact us immediately for a full refund. Once research has started, we will work with you to either adjust the scope or provide a partial refund at our discretion.
6. Chargebacks
We encourage you to contact us directly before initiating a chargeback with your bank. We are committed to resolving any issues quickly and fairly.
For questions about this policy, contact support@rapidresearch.ai.